Welcome to Elegant Store
These Terms and Conditions govern your use of our website and services. By accessing or making a purchase from our website, you agree to be bound by these terms. Please read them carefully before using our services.
1. General Information
Elegant Store is an online store operating from Assam, India, offering physical and custom-made ethnic clothing products. By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
2. Products and Services
We sell physical and custom-made products through our website. Product images are for illustrative purposes only, and slight variations in color or design may occur due to lighting, screen settings, or craftsmanship
Custom-made or personalized products are prepared specifically as per customer requirements and are subject to availability and confirmation.
3. Pricing and Availability
All prices listed on the website are in Indian Rupees (INR) and are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time.
In case of pricing errors, technical issues, or stock unavailability, Elegant Store reserves the right to cancel the order and issue a full refund if payment has already been made.
4. Orders and Payments
All orders placed through our website are subject to acceptance and availability. We accept online payments only through secure payment gateways.
Once an order is placed and payment is confirmed, you will receive an order confirmation via email or SMS.
5. Shipping and Delivery
We currently ship within India only.
Orders are typically delivered within 7 to 9 business days, depending on location and product availability.
Delivery timelines are estimates and may vary due to unforeseen circumstances such as courier delays, weather conditions, or regional restrictions.
6. Cancellations and Order Modifications
Elegant Store reserves the right to cancel any order due to:
- Product unavailability
- Pricing or listing errors
- Suspected fraudulent activity
- Technical issues
Customers may request order cancellation only before the order is processed or shipped. Once shipped, cancellations may not be possible.
7. Returns, Refunds, and Exchanges
All returns, refunds, and exchanges are governed by our Return and Refund Policy.
Custom-made or personalized products are generally non-returnable and non-refundable, unless received in a defective or damaged condition.
8. User Accounts
Customers may create an account on our website to place orders and track purchases. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
Elegant Store reserves the right to suspend or terminate accounts found to be in violation of these terms.
9. Intellectual Property
All content on this website, including text, images, logos, designs, and graphics, is the property of Elegant Store and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
10. Limitation of Liability
Elegant Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to delays, data loss, or service interruptions.
11. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India, with jurisdiction in Assam.
13. Changes of Terms
Elegant Store reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon being posted on this page.
14. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us:
Email: elegantstore090@gmail.com
Phone: +91-8011037893
Address: Moran Mirihula, District Dibrugarh, Assam – 785670